JOIN OUR TEAM
Sales Associate
POSITION OVERVIEW
The Chinese Culture Center (CCC) is seeking reliable and dedicated Sales Associates to join the sales team at CCC’s Design Store for multiple locations. This position plays a key role in handling retail sales, daily store operations, customer service and engagement, merchandising, inventory tracking, and the upkeep of artist-driven displays. Ideal candidates are enthusiastic about art, culture, and community, and are excited to contribute to a mission-driven space that highlights Asian American artists and creatives.
RESPONSIBILITIES
Retail Sales & Customer Service
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Provide an inclusive, welcoming, and knowledgeable in-store experience
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Assist customers with purchases, artist and product information
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Process transactions, return/exchanges and issue receipts through the POS system, and maintain accurate sales records
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Upsell and promote store artists and merchandise
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Track daily sales, customer feedback, and inventory notes
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Work proactively to meet and exceed weekly and monthly sales goals
Store Operations
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Open and close the store following standard daily procedures
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Maintain a clean, organized, and visually appealing retail space
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Restock, rotate merchandise and displays to ensure store appearance is tidy, up to date and fresh
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Support inventory intake, pricing, tagging, and backstock organization
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Assist in the upkeep of artist displays and comp cards
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Provide inventory and storage needs, weekly updates, and feedback
Community Outreach and Evaluation
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Promote store artists and products, CCC programs and other community events
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Build relationships with visitors, tourists, returning customers and neighborhood partners
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Assist with store events such as programs, exhibitions, artist pop-ups and receptions
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Document in-store content and feedback via variety of methods to support store marketing and outreach
QUALIFICATIONS
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1–2 years of retail or customer service experience strongly preferred
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Proven ability to meet sales targets and contribute to revenue goals
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Strong interpersonal and communication skills with a welcoming, professional attitude
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Passionate about arts, culture, community, and equity
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Organized, self-motivated, and comfortable working independently
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Bilingual (English/Chinese/Spanish) and/or familiarity with SF Chinatown communities a plus
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Experience with POS systems a plus
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Availability Thursday–Monday, 10:30 AM–6:00 PM
Hours and Pay:
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$21.25/hour
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Position is based on-site in San Francisco Chinatown
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Both part-time and seasonal positions are available: shifts average 8 hours per day, 25 - 32 hours per week
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Occasional shifts and evenings for events may be requested with advance notice
TO APPLY
Send a brief cover letter and resume to yuanyuan@cccsf.us. Applications will be reviewed on a rolling basis, with priority given to candidates available to start by early August. Positions open until filled.
About CCC Design Store:
The Chinese Culture Center’s Design Store, also known as "CCC Design Store at 41 Ross," is located in the heart of Chinatown at 41 Ross Alley, This vibrant retail establishment is part of the Chinese Culture Center's community-based arts programming, which has earned a reputation for its dedication to Asian diasporic artists for sixty years. The Design Store offers unique curated pieces made by contemporary artists and designers. Visitors will find local and international, one-of-a-kind and limited edition art pieces, and a creative space for pop-up events and exhibitions from the artist community. The artist and design-driven store’s approach provides a platform for both emerging and established artists of the Asian American diaspora while also supporting the CCC’s mission to uplift the community.
Chinatown History & Art Tour Docent​
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The Chinese Culture Center (CCC) is seeking enthusiastic and community-oriented Docents to lead our Chinatown History & Art Tour (C.H.A.T) and support educational programs through the Learning Center, located in the heart of San Francisco Chinatown. The C.H.A.T program is an immersive, place-based learning opportunity that educates students and visitors on the art and history of Chinatown’s community activism and resiliency. This interactive guided tour encourages guests to explore different art activation sites in the neighborhood and deepen their understanding of Chinatown’s multifaceted social, cultural, and political evolution through storytelling.
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This position is integral in fostering greater understanding and appreciation of Chinatown’s history, vibrant art scene, and enduring legacy of community activism. As a CCC docent, you will play a pivotal role in enriching visitors' experiences by delivering insightful, engaging, and educational tours that challenge stereotypes and celebrate cultural resilience. All docent candidates will receive hands-on training on Chinatown history, contemporary arts, and museum education practices. Having an extensive background in the arts or history is not necessary.
​Ideal Candidate
This docent opportunity is ideal for retired educators, freelancers, and college students with flexible schedules. It is also open to those with no prior experience who are eager to learn and passionate about community engagement, justice, and the arts.
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Duties include but are not limited to:
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Lead walking tours focused on the history, art, and activism of San Francisco Chinatown by delivering an established interpretive curriculum.
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Deliver tours to a variety of audiences, including school groups, local visitors, and community organizations.
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Collaborate with CCC staff to coordinate tours and enhance visitor engagement.
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Support the Learning Center’s educational programs and outreach efforts.
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Create a welcoming and inclusive environment for all participants.
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Basic Requirements
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Interest in educating others about history, art, and community through inclusive and interactive ways.
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Flexibility with schedule to be on-call docent, and can meet time commitment (See details below).
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Comfort with public speaking and leading groups of up to 15 participants, including children.
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Willingness to work with groups of all different learning styles/abilities.
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Physical ability to lead tours lasting approximately 1.5 hours in person, outdoors on streets and alleyways (includes some hills and inclines).
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Have access to email and a computer.
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Training Path
Docents are required to complete a structured training program that includes:
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CCC Program Orientation
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Docent Training Sessions
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Site-specific shadowing with experienced docents
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A final evaluation to ensure readiness for independent tour guiding
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Commitment
Docents are required to have a stable working schedule for a minimum one-year commitment, with availability for at least 2 days per week. This allows docents to gain deep familiarity with the Chinese Culture Center, build connections with the community, and get fully involved in the docents' programs. Upon completion of the program, docents will commit as regular on-call paid docents for the following year.
Perks
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$90 Stipend for leading each tour
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Knowledge about Chinatown history and art
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Teaching a wide array of guests (school tours to private tours)
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Public speaking skills and engagement techniques
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Educational enrichment opportunities to deepen understanding of San Francisco Chinatown
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Professional development
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Discounts at CCC’s Design store
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Opportunities to attend gallery openings, shows, banquets, and fundraising galas
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Opportunities to work with the local community, artists, and engage in community arts projects
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One-year Contemporaries Membership at the Supporter Level of the ROAM (North American Reciprocal Museum) to enter at free admission 200+ galleries and museums in North America
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Timeline
Application Deadline: 31 July 2025
Interview Period: Mid-August 2025
Applicant Notified: 26 August 2025
Training Period: Early September 2025, 4 Training Sessions
2025/26 Tour Season begins: Mid-September 2025
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How to Apply
For interested candidates, please fill out this Google Form: https://forms.gle/GHzZJiy6PqAFpjZk6
Volunteers
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The Chinese Culture Center (CCC) is seeking Volunteers to assist with our Learning Center, design store, 41 Ross, and art programs at our Center located at the heart of San Francisco. This position is integral to our public engagement strategy to elevate the underserved and give voice to equality. We want everyone to leave with a positive impression and understanding of our contemporary arts and our vibrant community. Volunteers will engage visitors, learn about current programs and festivals, and be an integral part of the organization. Great for someone who loves the arts and community, sharing culture to others in a meaningful way, and challenging stereotypes. Also great for people who want to learn about visual arts, community, museum studies, and the local San Francisco art scene.
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Duties include but are not limited to:
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Visitor engagement and support: greet visitors, engage with visitors on the current programs, art, and the community.
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Work with the art team in art program coordination.
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Engage with visitors, stock inventory, and help operations run smoothly at CCC Design Store.
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Providing educational support for the Center, Chinatown, and discussions about art in low-income neighborhoods, contemporary art, challenging stereotypes, and other topics.
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Presentations & Tours:
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Give tours to small groups of visitors, school groups, and community groups as needed
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General office administrative duties as needed (phone, email, etc.)
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Translation (English/Chinese) skill preferred
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Responsibilities will be assigned according to candidate’s qualification. A curriculum of learning will be designed for each qualified intern/volunteer
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Commitment
Ideally volunteers need to have stable working schedule during the program (minimum 3 months long with 2-3 days a week), as we hope all interns/volunteers can have sufficient time to work closely with the staff, learn about the community, participate and get fully involved in the programs.​
For interested candidates, send resume and a paragraph about yourself to Janet at janet@cccsf.us to join our CCC volunteer family and learn more about opportunities to get involved.