Job Openings 

Job Description: Operations Manager

Oct 2020

 

The Operations Manager is an integral member of the team who maintains a supportive environment for operations and offices. This individual is an enthusiastic and passionate individual committed to supporting the arts and the underserved. Working closely with the Executive Director, the Operations Manager is responsible for managing operations, supporting fundraising efforts, and arts education. S/he assists the Executive Director to provide support for the Board of Directors.

 

The successful candidate has extraordinary interpersonal skills, embraces challenges and possesses the ability to motivate supporters. S/he is flexible, resilient and keeps calm under pressure. This position reports to the Executive Director.

 

Responsibilities

Administration

Operations & Human Resources

  • Manage the Foundation’s operations as outlined in the Manager’s Manual

  • Supervise the flow of work related to professional workplace, in appearance and efficient functions of the office, including mail, phones, open/closure procedures

  • Manage HR, payroll

  • Manage annual audit by working with accountants and auditors

  • Manage insurance and appropriate government filing

  • Manage office equipment, usage and appropriate supplies

 

Development Support

  • Grants Compliance: Manage and oversee grants compliance from inception to completion, including: submission, compliance with award terms, reimbursement and final reports, coordinating with team to ensure timely delivery of deliverables, and maintain tracking systems, submitting Cultural Data Project profile

  • Donor Support: Supports maintaining donor portfolio and stewardships: i.e. create and update thank you letter follow ups with timely information, update donor profile in Salesforce, replying and follow up with donors, tracking donations for special events and campaigns

  • Communications: directs donor related materials for campaigns, fundraising events, and other donor communications, including draft and proof letters

 

Relations with Justice and Event Space

  • Manage relationship between the Foundation and the Landlord, including CCC’s right to event space (A, B, C and other dates)

  • Annual submission of reserved dates (A, GB, and B)

  • Annual CPI adjustment

  • Serve as liaison between CCC and JI, represented by the General Manager of the Hilton Hotel Financial District

  • Event space: Oversee event logistics with clients; identify needs and ensure customer satisfaction, and build relationships

 

Board of Directors and Executive Director support

  • Provide high-level executive assistance and support to Executive Director and Board

  • Under direction of Executive Director, coordinate Foundation’s Board meetings and events. Prepare and compile agenda and all support materials for meeting

  • Create, maintain, and file Board related materials

 

Programs: Arts Education

  • Lead and manage CCC’s educational programs and services, coordinating, collaborating and outreaching to partners, schools, teachers to meet programmatic and financial goals. Graphically and technically savvy to design interim virtual programs:

    • Art Buds: early childhood and preschool arts program

    • Walking tours: K-12 educational program

    • Tai Chi Classes

 

Required Qualifications

  • Minimum 2-3 years in operations/office manager position in nonprofit or related field

  • Experience teaching arts to school age children

  • Passion for the arts and culture, and/or for community building work

  • Excellent written, oral communication and interpersonal skills

  • Ability to establish and maintain effective working relationships with stakeholders and outside constituencies

  • Good organizational, analytical and critical thinking skills

  • Ability to maintain confidentiality

  • Ability to prioritize tasks, working toward shared common goals

  • Availability to travel and to work evenings and/or weekends for events

  • Bachelor's degree in related area and/or equivalent experience/training

  • Experience in nonprofit setting, arts and culture, educational organizations a plus

  • Art or Design background a plus

  • Bilingual in Chinese and English a plus

Send copy of resume, 2-page writing sample to jenny@cccsf.us. No phone calls please.

750 Kearny St, 3rd Fl / San Francisco, CA 94108

© 2020 by Chinese Culture Center of San Francisco.

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